Privacy Policy

This policy explains how Lavish Films Pty Ltd (ABN 39 629 402 357) (“Lavish Films”, “we”, “us”) handles personal information. We comply with the Australian Privacy Principles in the Privacy Act 1988 (Cth) and, for people in India, the Digital Personal Data Protection Act 2023.

What we collect

• Details you send through our forms: your name, email, phone or WhatsApp number, city and country, links to your work, project details and messages.
• If you accept analytics cookies: information about how you use this website, collected by Google Analytics 4 (pages visited, approximate location, device and browser). IP addresses are anonymised.

Why we collect it

• To reply to your enquiry and prepare a quote.
• To assess talent profiles and contact you about suitable projects.
• To understand and improve how our website is used.

We do not sell your personal information, and we do not use it for advertising.

Where it is stored

Form submissions are stored in a Cloudflare database and sent to our email inbox, which is hosted by Zoho Mail. Cloudflare also hosts our website and screens forms for spam. These providers may process data outside Australia and India, including in the United States. We use them because they apply strong security and privacy safeguards.

How long we keep it

We keep enquiries and talent profiles for up to 24 months, unless we enter into a contract with you, in which case we keep records as the law requires.

Your rights

You can ask to access, correct or delete your personal information, or withdraw your consent, at any time by emailing studio@lavishfilms.com.au. We will respond within 30 days.

Cookies

We only use analytics cookies, and only after you accept them in the cookie banner. If you decline, no analytics cookies are set. You can change your choice at any time by clearing this site’s data in your browser.

Complaints

If you have a concern about how we have handled your information, contact us first at studio@lavishfilms.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.